Email Support Representative  
Inspire Uplift IT Solution   More jobs from this company

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Job Title:   Email Support Representative
Category:   Client Services
Total Positions:   5
Job Location:   Faisalabad
Gender:   No Preference
Minimum Education:   Bachelors
Career Level:   Experienced Professional
Minimum Experience:   1 Year
Salary Range:   PKR 18,000 to 25,000 per Month
Apply By:   Jun 20, 2020
     
     
 
Job Description:
  • Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and/or services.
  • Collaborate and build relationships with customers to strengthen service competitiveness
  • Communicate timely back to customers, track and resolve any issues regarding the service
  • Contribute to a customer development role
  • Ensure a positive Customer Experience ultimately leading to a good Quality Assurance (QA) Score

Job Specification:

  • O Levels/ A Levels/bachelor or above
  • Age limit: 18-45
  • Excellent command over English, with good American or Neutral accent
  • Excellent communication (Listening, Speaking & Writing)
  • Proficiency with MS Office particularly MS Excel
  • Flexibility & Adaptability
  • Customer-centric attitude
  • Emotional Intelligence and Critical Thinking
  • Self-motivated, assertive and responsive

Company Information
 
Company Name:  Inspire Uplift IT Solution
Company Description:
We are USA based company here providing the back-end support for the ecom store.

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