We are looking for an experienced professional for the position of Automotive Service Manager for our automotive workshop at Lahore Head office;

An ideal candidate should be a graduate having 5 years or more experienced in same capacity, hands-on diesel/ patrol vehicles maintenance and repairs, required to perform following roles effectively & efficiently:

-Greet employees and interact with them to understand their vehicular problems

-Drive the vehicle with the technician and the user to gain firsthand knowledge of the vehicular problems;

-Prepare the cost estimates including the services and repair costs and the cost of spare parts, if needed

-Maintain and manage a daily record of repairs and services of vehicles undertaken and completed,

-Ensure delivery of vehicles to transport wing on time;

-Handle and manage softly the minor complaints and irritants with the user

-Educate drivers on maintaining their vehicles free from troubles and problems

-Supervise, manage and monitor automotive service technicians and repairers

-Handle user inquiries and respond to their needs in a cool, courteous and prompt manner

-Ensure customer satisfaction at the highest level through effective services and repairs

-Prepare break down reports compile with complete service history and identity root cause of issue

-Compliance with the business requirements through ERP system interactions by updating work orders, fuel usage, repair & maintaining records ( date wise, cycle wise and vehicle wise)