JOB BRIEF: 

• We are looking for a Call Center/live chat Representative that will work on a UK-based furniture Selling campaign.

Job Responsibilities: 

• Job includes answering inbound calls, taking orders, advertising the content, responding to inquiries, and live chat inquiries as needed.
• Obtains client information by answering telephone calls; live chat support; interviewing clients; verifying information.
• Determines eligibility by comparing client information to requirements.
• Establishes policies by entering client information; confirming pricing.
• Informs clients by explaining procedures; answering questions; providing information.
• Maintains communication equipment by reporting problems.
• Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
• Updates job knowledge by studying new product descriptions; participating in educational opportunities.
• Accomplishes sales and organization mission by completing related results as needed.

SHIFT TIMINGS 

•    1ST SHIFT: 12 PM-09 PM
•     2ND SHIFT:03 PM-12 AM
•     3RD SHIFT: 06 PM-03 AM
• Candidate should be flexible to work in rotating shift
• it's a 9 hours working shift.

BENEFITS:

• its commission-based job. 
• First 2 months are probation months with fix salary of PKR 25000/-(conditionally)
• Health insurance
• an employee of the month (monetary reward)
• an employee of the mid-year (monetary reward)
• an employee of the year (monetary reward)
• commuting credit reimbursement