| Job Title: |
|
Customer Care Specialist |
| Category: |
|
Client Services |
| Total Positions: |
|
1 |
| Job Location: |
|
Karachi |
| Gender: |
|
No Preference |
| Age: |
|
25 to 30 years |
| Minimum Education: |
|
Bachelors |
| Degree Title: |
|
Diploma /Certificate in customer service representative |
| Career Level: |
|
Entry Level |
| Minimum Experience: |
|
1 Year2 Years |
| Salary Range: |
|
PKR 25,000 to 35,000 per Month |
| Apply By: |
|
Dec 10, 2020 |
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| Job Description: |
- Customer care representative and coordinator.
- Manage queries raised through, phone, webchat, Instagram and Facebook.
- Manage institute visit and counseling sessions for candidates and donors.
- Manage Inbound Student Queries.
- Hands-on experience on social media platforms.
- Connecting potential students to respective institutes.
- Connecting donors / visitors to respective departments.
- Maintaining data base effectively and timely reporting.
|
| Company Information |
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Company Name: The Hunar Foundation
Company Description:
Registered in 2008 under the Societies Act 1860, Hunar Foundations took its first batch in January 2010 in premises supplied by Delhi Mercantile Society, Karachi in its DMS School facility. The students gave their City & Guilds exam at the end of the year and till 2019 14 batches had graduated with one year diplomas.
Since then Hunar has added its Rashidabad (near Tando Allah Yar), Lahore (Bedian Road), Multan (Pak Arab Fertilizer) and Kharian campuses as well as a women’s institute in Karachi that started in 2015 and is in the process of relocation to a new modern upgraded facility. By end of 2019 two more institutes are added in Korangi (Karachi), one for women and one for men. Korangi campus is targeted to host a state of the art Teacher’s Training and Excellence Center.
Hunar Foundation’s key objective is to provide school graduates and other young adults with international standard vocational training that meets the expectations of the market, leading to employment or small business creation – and eventually economic freedom and empowerment. Hunar Foundation offers this opportunity to the underprivileged and marginalized segments of society where the need is more urgent.
Hunar offers the students a high quality learning environment of international standards. The workshops are well equipped and the courses designed to meet industry requirements.This ensures a high degree of employability for Hunar graduates.
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