Customer Services Representative  
HD Staffing Solutions (SMC-Private) Limited   More jobs from this company

  Email this job
Job Details Back to Job Listing
 
Job Title:   Customer Services Representative
Category:   Client Services
Total Positions:   21
Job Location:   Islamabad
Gender:   No Preference
Age:   20 to  years
Minimum Education:   Bachelors
Career Level:   Experienced Professional
Minimum Experience:   3 Years
Salary Range:   PKR 70,000 to 125,000 per Month
Apply By:   Jan 4, 2023
     
     
 
Job Description:
  • Strong communication, both written and verbal
  • Great active listening skills
  • Exceptional interpersonal and rapport building skills
  • A patient and empathetic attitude
  • Strong time management and organizational skills
  • Adaptability and flexibility
  • Comfortable working in fast-paced environments
  • Troubleshooting skills, either basic or advanced, depending on the role and industry
  • Computer literacy
  • Phone skills, including familiarity with complex or multi-line phone systems
  • In-depth knowledge of a company’s products and/or services
  • Expertise in the customer service area they focus in, such as accounts, sales, technical support or another area
  • Ability to speak multiple languages, especially those common among callers
  • Operates telecommunication system by following manufacturer’s instructions for house phone and console operation.
  • Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
  • Contributes to team effort by accomplishing related results as needed.
  • Proficiency in English speaking is a MUST as the candidate will be answering and directing calls.
  • This will be one of the major duties. If needed, when not busy, the candidate should be able to assist in making follow-up calls to assist and help the procurement team as well.
  • Multi-Tasker.
  • Enthusiastic.
  • Energetic.

Preferable if had any previous experience of working as BDO, CRO or CSR, in US Or UK campaigns or had work in a multinational organization


Company Information
 
Company Name:  HD Staffing Solutions (SMC-Private) Limited
Company Description:
HD Staffing Solutions (SMC-Private) Limited

Copyright 2023, Quaid-e-Awam University of Engineering, Science and Technology. All Rights Reserved