| Job Title: |
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Infrastructure Support Engineer / Technician |
| Category: |
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Networking |
| Total Positions: |
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5 |
| Job Location: |
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Karachi |
| Gender: |
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No Preference |
| Age: |
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18 to years |
| Minimum Education: |
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Intermediate/A-Level |
| Career Level: |
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Entry Level |
| Minimum Experience: |
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Fresh |
| Salary Range: |
|
PKR 0 to 0 per Month |
| Apply By: |
|
May 1, 2023 |
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| Job Description: |
Job Description:
Join Server4Sale team specializing in web hosting and cloud services
- Provide technical support for customers using web hosting and cloud server solutions
- Ensure customer success with IT infrastructure services related to web hosting and cloud servers
- Gain expertise in IT infrastructure support, web hosting, and cloud technologies
Responsibilities:
- Respond to customer inquiries (email, chat, phone) for web hosting and cloud server issues
- Troubleshoot server performance, software, IT issues in web hosting and cloud environments
- Assist in setup/configuration of web hosting accounts and cloud infrastructure resources
- Collaborate with teams to develop/implement solutions for web hosting and cloud services
- Contribute to support process and knowledge base improvements in web hosting and cloud services
Requirements:
- Basic IT infrastructure support knowledge with a focus on web hosting and cloud services
- Technical support experience (desktops, laptops, peripherals) in web hosting or cloud environments
- Excellent communication and interpersonal skills
- Independent and team worker
- Problem-solving skills, attention to detail
- Willing to learn and adapt to new technologies
- Degree/diploma in IT or related field (preferred)
- Can work with Rotational Shifts. 8am-4pm , 4pm-12am,12am-8am.
Technical Expertise (plus):
- Web hosting and cloud infrastructure technologies (virtualization, containerization, networking)
- Operating systems (Linux, Windows) commonly used in web hosting and cloud environments
- Scripting languages (Bash, Python, PowerShell) for web hosting and cloud services automation
Skills:
- Customer service skills (empathy, clear communication, timely resolution) for web hosting and cloud services users
- Understanding of IT infrastructure support concepts and troubleshooting techniques in web hosting and cloud environments
- Fast-paced, team-oriented work ability
- Problem-solving skills, attention to detail
- Adaptability to new web hosting and cloud technologies
- Excellent verbal and written communication
- Good organizational and time management skills
Apply if:
- Passionate about IT infrastructure support, web hosting, and cloud services
- Strong technical background in web hosting and/or cloud environments
- Possess required skills
- Interested in an exciting opportunity at Server4Sale
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| Company Information |
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Company Name: Server4Sale
Company Description:
Server4sale was found with the goal to offer services as a dedicated server provider from the vast experience and expertise gained in this field. With the passage of time, we have gained experience in broad range of areas, broadening our services spectrum from dedicated hosting to DDoS protection, from web designing to audio/video streaming. With our knowledge of servers, web hosting, customer support, along with our in-depth market research and analysis we firmly believe that we can provide an excelled service suited to our clients needs. Server4Sale is known for delivering innovative, cost effective and timely solutions that drive the growth of small and medium-sized businesses worldwide. Driven by high quality professionals and managed by matured processes, we help forward-thinking companies achieve and surpass their business goals with web solutions that boost their business on the Internet. As dependence on the internet is increasing, our clients are expecting more from us. Server4Sale is a web solutions company - progressive and fast paced - matched to the demands of today. We firmly believe in putting our clients first and putting them in charge. In other words, our client tells us what is needed and we address that requirement and offer a range of solutions ready to be implemented. Our most prominent service is sound customer service and 24 hour support as we believe that is a key and fundamental pillar of our company.
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