| Job Title: |
|
Call Center Representative |
| Category: |
|
Client Services |
| Job For: |
|
Student |
| Total Positions: |
|
12 |
| Job Location: |
|
Rawalpindi |
| Gender: |
|
Female |
| Minimum Education: |
|
Intermediate |
| Career Level: |
|
Experienced Professional |
| Minimum Experience: |
|
2 Years |
| Required Travel: |
|
Not Required |
| Salary Range: |
|
PKR 15,000 to 50,000 per Month |
| Apply By: |
|
Oct 11, 2014 |
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| Job Description: |
The job duties of a call center agent include the following:
- Calling US/Canadian/UK/Australian B2C and B2B customers to sell different products and services.
- Anticipating problems and needs of the customers
- Should be able to maintain the balance in between a customer’s requirements and business
- Must be aware of sales and marketing techniques
- Able to handle calls in a pressure environment
- Be able to maintain confidentiality of the valuable information
- Should be capable of handling issues and complaints with providing solutions to the customers
- Should be fully aware of information related to the product or services of the organization
- Possesses good efficiency in the transaction processing
- Good interpersonal skills
- fluent in spoken english
- us/uk/canadian accent speakers will be considered with preferance
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| Required Skills: |
Skills
Thus, the call center agents require various skills in order to ensure that they can handle their task quite efficiently in high pressure environments.
Must be self-motivated
Must be aware of how to approach new potential customers
Excellent communication skills
Always provide information in an efficient and accurate manner
Must be aware of every aspect related to the organization in terms of processes, products and services and policy procedures.
Efficient enough to manage heavy calls flow |
| Company Information |
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Company Name: Sprint Services
Company Description:
The Mall is one of its kinds Attrium Mall Project in Saddar Rawalpindi.
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