The Technical Writer is responsible for writing and editing technical & user documentation for the organization’s products. This person must have excellent research skills, must be able to organize their ideas, and be able to translate technical terms into text that any reader can understand.

Essential Duties & Responsibilities:

• Develop and maintain installation, configuration, how-to documentation, and online help for both customers and employees.
• Manage multiple assignments simultaneously, while working independently and with other writers.
• As an integral part of cross-functional product teams, this person must learn the products by hands-on experience.
• Complete writing assignments according to set standards regarding order, clarity, conciseness, style, and terminology.
• Review published materials and recommend revisions or changes in scope, format, and content.
• Select and use photographs, drawings, sketches, diagrams, and charts to illustrate material.
• Study drawings, specifications, mockups, and product samples to integrate and delineate technology, operating procedure, and production sequence.
• Interview production and engineering personnel and read journals and other material to become familiar with product technologies and production methods.
• Observe production, developmental, and experimental activities to determine operating procedure and detail.
• Assist in laying out material for publication.
• Review manufacturer and trade catalogs, drawings and other data relative to operation, maintenance, and service of equipment.

Education:

• Atleast a Bachelor's Degree in Computer Science, Technical Communication, Information Development, English Literature or related field.

Knowledge, Skills & Abilities Required:

• Minimum of 2 years experience in a technical writing role.
• Basic familiarity with the SDLC and software development
• Advanced computer skills especially in Microsoft Word and Acrobat Pro. HTML experience is also required.
• Must have excellent verbal communication skills.
• Must be flexible and have ability to interact with all levels in the organization.
• Highly motivated individualable to grasp complex software and learn quickly.
• Must have a demonstrated ability to work within tight deadlines.
• A sample of prior work must be presented at interview

Employee Benefits

• Performance based salary increment
• Performance based Yearly Bonus
• Provident Fund
• Medical Insurance
• Referral Bonus
• EOBI

Reasons to work with Genie

• Genie follows a strict Equal Employment Opportunity program.
• Entertaining and enthusiastic work environment thriving on teamwork
• Rigorous learning opportunities
• Growth oriented careers across various business and technology platform
• International exposure with US & UK based projects
• Exposure to business excellence and evolving technologies
• State-of-the-art infrastructure and technology
• Performance-based benefits and rewards