| Job Title: |
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Customer Support Executive - Inbound |
| Category: |
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Client Services |
| Job For: |
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Student/Alumni |
| Total Positions: |
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20 |
| Job Location: |
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Karachi |
| Gender: |
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Both |
| Age: |
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18 to 35 years |
| Minimum Education: |
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Intermediate |
| Degree Title: |
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Graduates will be preferred |
| Career Level: |
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Experienced Professional |
| Minimum Experience: |
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Less than 1 Year |
| Required Travel: |
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Not Required |
| Salary Range: |
|
PKR 20,000 to 30,000 per Month |
| Apply By: |
|
Nov 19, 2014 |
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| Job Description: |
| Pinnacle requires offshore customer support executives for its inbound operations. Handling customers via Live Chats, Inbound Calls and Email Correspondence are the major tasks. Needs to perform business requirements and trend analysis for client satisfaction and profitability. Job includes Pure Customer Service Operations for our international clients.
- We offer career development, performance bonuses, transportation service, attendance holiday allowances,and paid annual leaves.
- One may also have the opportunity to coach other team members or move into specific product specialties.
- This is an evening/night shift job, only apply if one can work according to UK/USA business hours.
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| Required Skills: |
We are looking for someone who is responsive, dedicated and thrives in a fast-paced environment.
Excellent language, communication and interpersonal skills.
Sound knowledge of computers & Internet with above average typing speed.
Should be able to assure 100% customer satisfaction.
Demonstrated ability to effectively resolve customer issues/ complaints with patience.
Females with preceding call center experience are encouraged to apply. |
| Company Information |
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Company Name: Pinnacle Enterprise
Company Description:
pPinnacle Enterprise is a top-notch Business Process Outsourcing (BPO) company with its roots in Pakistan, while it enlarge broadly structured services across the world and in a very short time Pinnacle has already capture more than 100 clients. Pinnacle has adopted intensely embedded practices for nonstop development that are designed to give a gradually stronger competitive-advantage to its clients. Pinnacle is a global management consulting, technology services and Business Process Outsourcing company with numerous offerings and an extremely focus and extensively skilled and accomplished team of outsourcing and customer service experts. Pinnacle eases you of your non-core business activities by providing sophisticated and cost effective results in BPO, Customer Sensing and Customer Relationship Management (CRM)./p
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