Job Description:

To collect outstanding debts/receivables.

Making collect calls and inquiries through email.

Prepare correspondence and performs a variety of other clerical duties.

Prepare reports and status of accounts, and received payment records.

Negotiate with customers for win-win situation, particularly nasty or difficult customers.

Tools

Microsoft Outlook, Microsoft Word, Microsoft Excel

Required Skill Set

Expert customer service and negotiation skills

Good command on English language spoken and written

Soft but firm attitude

Ability to maintain focus

Educational Qualification

Graduation

Note: This is a permanently Night Shift Job, timings are 9pm-6am