Quaid-e-Awam University of Engineering, Science and Technology


Technical Support Officer (Contractual) Warid Telecom Pvt Ltd More jobs from this company	Email this job

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Job Title:		Technical Support Officer (Contractual)
Category:		Operations
Job For:		Student/Alumni
Total Positions:		1
Job Location:		Sukkur
Gender:		Both
Minimum Education:		Bachelors
Career Level:		Experienced Professional
Minimum Experience:		1 Year2 Years
Salary Range:		PKR 0 to 0 per Month
Apply By:		Feb 25, 2015

Job Description:

Job Objective:

Field monitoring of Corrective and Preventive Maintenance. Ensure maximum network availability through coordination and follow-up with O&M vendor.

Job Responsibilities:

- Conduct Preventive Maintenance (PM) inspection Visits to all sites in his area of responsibility (AOR) and report Regional PM Team Lead on prescribed format and verify Spares/ Consumables used at sites during Corrective Maintenance (CM)/ PM activity by vendor.

- Observe and report any theft/ tempering and/or misuse of facilities (by Guards, owners or both etc)

- Receive Critical External Alarms for his sites from Regional Network Operations Control (NOC) and respond with updated status of the issue/ clearance. Monitor CM activity of O&M vendor on the sites in AOR, follow up till closure of the alarms/ CM activity as and when reported by Regional NOC. Mobilize himself for prolonged or critical CM activity at sites in his AOR.

- Maintenance of External alarms, visit the sites for rectification of faulty alarms to ensure recovery within Key performance Indicators.

- Perform Benchmarking of Diesel Generators (DG), in case of security company objection at Consumption Factor (CF) or any requirement from client.

Ensure effective operation of all Voltage & Temperature Dependent Circuit (VTDC) units deployed in his Area or Region and perform activation/ de-activation, removal, re-installation etc.

Key Performance Indicators:

Ensure network availability through regular O&M of sites as per defined KPIs.

Skillset Required:

Proactive approach, technical and analytical capabilities.

Person with sound knowledge of DG Maintenance, AC Maintenance, VTDC, ATS & IPS.

Person with high degree of integrity

Company Information

Company Name: Warid Telecom Pvt Ltd
Company Description:
Warid Telecom is a joint venture between Abu Dhabi Group & SingTel Group. Abu Dhabi Group entered into a strategic alliance with Singapore Telecom. Subsequent to this transaction in July 2007, telecom giant SingTel acquired 30% percent equity stake in Warid Telecom, Pakistan. This partnership is part of a strategy to support Warid Telecom's continued growth and to enhance its market position. Abu Dhabi Group, one of the largest business groups in the Middle East and the single largest foreign investor in Pakistan. It has diversified business interests, offering strong financial resources and extensive management expertise that result in commercial success for several institutions.

Success of Warid Telecom is determined by its success in operating as a unified team. We have to earn the trust and respect of our customers everyday in order to be the primary choice of our customers. Our success is guaranteed by creative and productive employees who are empowered to make suggestions. Every job at Warid is critically essential to fulfill the overall mission of the company.Our primary goal at Warid, as an employer is, is to live our vision and focus on providing exemplary customer care for both internal and external customers. We achieve this goal by having dedicated, hardworking and committed workforce. Warid Telecom's management aims to provide every employee with the tool to professionally groom and develop as highly successful professional while achieving their career goals.