| Job Title: |
|
Technical Support Engineer |
| Category: |
|
Client Services |
| Job For: |
|
Alumni |
| Total Positions: |
|
1 |
| Job Location: |
|
Lahore |
| Gender: |
|
Male |
| Age: |
|
25 to 35 years |
| Minimum Education: |
|
Bachelors |
| Degree Title: |
|
Bachelor's in Computer Sciences |
| Career Level: |
|
Experienced Professional |
| Minimum Experience: |
|
2 Years |
| Salary Range: |
|
PKR 50,000 to 70,000 per Month |
| Apply By: |
|
Mar 23, 2015 |
| |
|
|
| |
|
|
|
|
| Job Description: |
| Ascertia (Pvt) Limited is looking to hire a Technical Support Engineer. The individual must be a strong team player with the ability to manage multiple critical issues concurrently, while remaining focused on the business impact and production support. This is a fast-paced environment, and the individual must possess a willingness to adapt, overcome, and succeed in a constantly changing business and technical environment. Responsibilities include providing technical support to new existing clients over email/phone/live chat. - Candidate should be fluent in English
- Ability to logically troubleshoot regular support issues
- Ability to communicate and speak to American/European clients over the phone
- Writing test cases against requirements and executing them.
- Writing automated testing scripts.
- Reporting issues in a clear fashion.
- Demonstrating the product functionality to clients
- Writing and reviewing technical product documentation.
- Providing technical customer support for various products/projects.
- Ability to quickly learn new stuff at hand, good team player.
- Foreign experienced candidates preferred
|
| Required Skills: |
•Knowledge of Unix, Linux, Java, .NET, cryptography or PKI would be a plus
•Strong interpersonal and communication skills.
•Please note that good English communication skill is prerequisite for the post |
| Company Information |
|
|
Company Name: Ascertia (Pvt) Ltd.
Company Description:
Ascertia is a UK limited company. The focus of the company is the development of high trust PKI products particularly focused on long-term digital signatures, mainly sold through our global partner network.
Ascertia is a recognized brand for high trust cryptographic security. A good number of the security industry leaders recommend or resell Ascertia products. Gartner rates Ascertia very well for our leadership position in providing high trust digital signature solutions and our global delivery capability.
We are a successful global provider of products and services with a friendly and caring approach to our colleagues. We are a friendly team of people that focus on getting the right relationships with our key partners and clients.
Around the world, there are approximately 100 staff with a strong focus on R&D and technical high trust sales. Ascertia has seen strong year on year growth and needs to expand it Customer Service and Operational teams.
There is excellent growth potential at Ascertia. There is no limit to the progress a successful candidate can make. We are heavily dependent on the personal skills and experience people bring and the way these can be harnessed for a company and personal success.
Product Information
Since 2001, Ascertia has been a global leader in delivering high-trust solutions for digital signatures, timestamping, certificate validation, certificate issuance. Ascertia has two strategic products:
SigningHub (more business focused) delivers a complete signing solution enabling organisations to workflow documents for digital signature approval. When integrated into core business applications or used standalone, SigningHub optimises how internal and external users can review, approve and sign documents at any time on any device. Available as an on-premise product, private cloud service or multi-tenanted public cloud service.
ADSS Server (more technical focused) is an advanced framework product that offers a full ran
|
|
