| Job Title: |
|
Customer Services Officer |
| Category: |
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Client Services |
| Total Positions: |
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2 |
| Job Location: |
|
Multan, Karachi |
| Gender: |
|
Both |
| Minimum Education: |
|
Bachelors |
| Career Level: |
|
Officer |
| Minimum Experience: |
|
Less than 1 Year2 Years |
| Salary Range: |
|
PKR 0 to 0 per Month |
| Apply By: |
|
May 31, 2015 |
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| Job Description: |
- Gather periodic information / reports from the campuses on queries / complaints.
- Follow up on complaints and other queries with campuses
- Handling customer queries effectively and efficiently and ensuring on time solution and rapid remedy to their problems and queries.
- Ensure implementation of SOPs.
- Assist Head of Customer Services in the Head Office for smooth implementation of complaint handling system
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| Required Skills: |
| Grip over MS-Office, Good language Skills, ability to work under pressure and meet deadlines |
| Company Information |
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Company Name: The Educators - Project of Beaconhouse
Company Description:
Established in 2002 in Pakistan, The Educators is a parallel private school network owned and operated by Beaconhouse that aims to impart a standardized quality of education across the nation.
The overall aim of the organisation is to provide a quality learning environment for students and quality training for the faculty through excellence in education within the relevant socio-cultural framework of Pakistan.
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