| Job Title: |
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Customer Service Representative |
| Category: |
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Client Services |
| Job For: |
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Student/Alumni |
| Total Positions: |
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1 |
| Job Location: |
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Lahore |
| Gender: |
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Both |
| Age: |
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20 to 28 years |
| Minimum Education: |
|
Intermediate |
| Career Level: |
|
Experienced Professional |
| Minimum Experience: |
|
1 Year |
| Salary Range: |
|
PKR 0 to 0 per Month |
| Apply By: |
|
Sep 1, 2015 |
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| Job Description: |
| Macro Pak Solutions is looking for intelligent and dedicated customer services and marketing officers who will apply innovative techniques to market Companys product/services and deliver an excellent customer service experience.
Customer Service Representative Job Duties:
- Serves customers by providing product and service information; resolving product and service problems.
- Attracts potential customers by answering product and service questions; suggesting information about other products and services.
- Maintains customer records.
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Recommends potential products or services to management by collecting customer information and analyzing customer needs.
- Contributes to team effort by accomplishing related results as needed.
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| Required Skills: |
Soft Spoken, Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking
Planning & executing various marketing techniques for the promotion of Company’s products.
Creating outdoor & telemarketing campaigns efficiently & effectively.
Creating awareness in the market about Company’s products/services.
Developing good relations with Company’s Clients.
Responsible for enhancing Sales of Company’s products/services.
Responsible for providing detailed report to indoor Marketing Executive regarding day to day activities and meetings with clients.
Ability to follow up clients in case of receivables. |
| Company Information |
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Company Name: Macro Pak Solutions
Company Description:
Macro Pak Solutions, since its inception in 2008, is a growing IT Solutions provider with local and international clientele spanning the globe. Macro Pak Solutions brings together a diverse set of creative, tech-savvy and entrepreneurial minds.
With our team of experienced professionals dedicated to delivering quality services while meeting incredible timelines, Macro Pak Solutions provisions you innovative, technologically sound and reliable solutions that optimize the efficiency of your business.
At Macro Pak Solutions, we believe that our work defines who we are; and we are proud of ourselves.
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