| Job Title: |
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Customer Services Representative - International |
| Category: |
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Client Services |
| Job For: |
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Student/Alumni |
| Total Positions: |
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20 |
| Job Location: |
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Karachi |
| Gender: |
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No Preference |
| Age: |
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16 to 45 years |
| Minimum Education: |
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Matriculation |
| Degree Title: |
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O-levels |
| Career Level: |
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Intern/Student |
| Minimum Experience: |
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Not Required |
| Salary Range: |
|
PKR 0 to 0 per Month |
| Apply By: |
|
May 15, 2016 |
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| Job Description: |
‘We don’t create jobs, we make careers!’
IBEX Global - Vacancy Alert!
Title of the Job: Customer Service Representative - International
Brief description of the job :
- Timely preparation of rates and quotes for customers and overseas agents.
- Collaborate and build relationships with customers to strengthen service competitiveness
- Communicate timely correspondence back to customers, track and resolving any issues regarding product.
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| Required Skills: |
•Timings: 9 hours shift
•Requirements (Education): O-Level / A-Level / Intermediate / Bachelors
•Skills & Abilities: Individual having the Ability to read, writes, and speaks English fluently with good American or Neutral accent “ONLY”.
•Ability to work in a blended operations and customer development role
•Self-motivated, assertive, and respond to brand metrics.
•Manages complex transactional or emotional customer situations promptly and professionally.
•Ability to multi-task in a fast paced environment with rapidly changing priorities
•Contributes to building a positive team spirit and puts success of team above their own interests.
•If you are self-driven and entrepreneurial with the desire to grow both personally and professionally, then you can be an integral part of our continued expansion.
•Perks: Medical Insurance, Permanent Employment Status, PF & Overtime provided, Internal Job Posting, Annual Leaves, Leaves Encashment, Referral Bonus
•Salary: upto Rs. 45,000/-
•Transport: Conveyance will be provided. |
| Company Information |
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Company Name: ibex
Company Description:
'ibex.' is is a public listed company on Nasdaq. We are a people-helping company, inspired to bring about a global change in an otherwise dulled out technological world. Headquartered in Washington, D.C., ibex. has delivery locations across 30 sites in 8 countries and maintains a network of over 25,000+ employees. With its CLX platform, the company’s solutions range from handling 138 million customer interactions yearly for its clients from onshore, offshore and near-shore locations, to acquiring new customers for its clients that add $2.3 billion yearly in lifetime revenues, to deploying its Clear view platform that helps brands manage and optimize their customer experience.
Emerging with its client-driven and customer-inspired approach, ibex. Pakistan has achieved the #1 Market Position in delivering the end-to-end customer experience journey to fortune 500 companies. We are among the fastest growing geographical location of ibex currently employing 6500+ employees operating from 8 centers in 3 major cities; Karachi, Lahore, and Islamabad.
We offer permanent and contractual job opportunities with internal growth opportunities to striving individuals. We have among the highest female ratio and fresh graduate hiring across the industries.
Our mantra is we don’t create jobs we make careers!
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