Quaid-e-Awam University of Engineering, Science and Technology


CRM Support Analyst Ovex Technologies Pvt Ltd More jobs from this company	Email this job

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Job Title:		CRM Support Analyst
Category:		Operations
Total Positions:		1
Job Location:		Islamabad
Gender:		Male
Minimum Education:		Bachelors
Degree Title:		BSCS/BBA
Career Level:		Entry Level
Minimum Experience:		Less than 1 Year2 Years
Salary Range:		PKR 0 to 0 per Month
Apply By:		Oct 26, 2016

Job Description:

· CRM Administration knowledge from Users maintenance (Roles, Security) to life cycle process on maintaining the accounts, leads and idea of how this all works.

· Personal judgments on how much the candidate is capable enough of handling the workload/pressure.

· ETL (Export, Transform and Load) Experience + cleaning up the system and keeping everything align

· Data Scrubbing and MUST be good in Excel and have good hands on in Data entry as well.

· Good presentation skills on if required to Demo to the customers/Users i.e. Able to communicate clearly to the audience.

· Troubleshooting experience of any CRM System and OR Experience in troubleshooting any customer issue

Job Timings : 8pm - 5 am (Night Shift)

Required Skills:

· Background of computer science and OR business Administration

. Excellent Communication & Presentation skills

· Reporting Skills and able to work through Excel.

· Good Knowledge of CRM systems and at least 1 year of experience

· Good Knowledge of maintaining the CRM Databases front end and if have knowledge of SQL Databases that is a plus.

· Minimum have a bachelor degree (BBA or BCS Preferably).

Company Information

Company Name: Ovex Technologies Pvt Ltd
Company Description:
Ovex is a full service BPO Company engaged in providing value-added IT Enabled Services to renowned clients in the areas of Customer Interaction, Transaction Processing, Data Analysis, Software Development and Research Services. Ovex is a 700 employee company with 6 facilities in Pakistan, and is a multi-national company with $350 million in annual revenue.