. Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
· Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
· Follow up to ensure that appropriate actions were taken on customers’ requests.
· Refer unresolved customer grievances or special requests to designated departments for further investigation.
· Working Hours: 9 hour shift
· Requirements (Education): Bachelors qualified
· No. of Vacancies: 10
· Age limit: 20 to 30
· Perks: Medical Insurance, Permanent Employment Status, PF & Overtime provided, Internal Job Posting, Annual Leaves, Leaves Encashment, Referral Bonus
· Gender: Male & Female
· Job Shift: On Rotation
· Job Type: Full-time
· Transport: Conveyance will be provided to females in designated areas only, males own transport.