The System Administrator (SA) is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. This individual participates in technical research and development to enable continuing innovation within the infrastructure. This individual ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values, enabling staff.

SA Engineering and Provisioning

Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.

Install and configure systems such as supports infrastructure applications or Asset Management applications.

Develop and maintain installation and configuration procedures.

Contribute to and maintain system standards.

Research and recommend innovative, and where possible automated approaches for system administration tasks.  Identify approaches that leverage our resources and provide economies of scale.

Operations and Support

Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.

Perform regular security monitoring to identify any possible intrusions.

Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary.

Perform regular file archival and purge as necessary.

Create, change, and delete user accounts per request.

Provide Tier III/other support per request from various constituencies.  Investigate and troubleshoot issues.

Repair and recover from hardware or software failures.  Coordinate and communicate with impacted constituencies.

Maintenance

Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary.

Upgrade and configure system software that supports infrastructure applications or Asset Management applications per project or operational needs.

KNOWLEDGE/SKILLS:

1. Bachelor (4-year) degree, with a technical major, such as engineering or computer science.

2. Systems Administration/System Engineer certification in Unix and Microsoft.

3. 3 to 5years system administration experience.

COMMUNICATIONS/INTERPERSONAL CONTACTS:

1. Interpret and/or discuss information with others, which involves terminology or concepts not familiar to many people; regularly provide advice and recommend actions involving rather complex issues. May resolve problems within established practices.

2. Provides occasional guidance, some of which is technical.

WORKING CONDITIONS/PHYSICAL EFFORT:

1. Responsibilities sometimes require working evenings and weekends, sometimes with little advanced notice.

2. No regular travel required.