Customer interaction:

• Initiate calls to our existing customers to inquire about their satisfaction with our product and services.
• Employ persuasive communication techniques to encourage customers to make repeated purchases.
• Provide personalized recommendations based on the customer's previous purchases and preferences.

Feedback Collections:

• Ask insightful questions to gather feedback on customer satisfaction and experience.
• Document customer responses accurately for further analysis.

Reporting and Communications

• Maintain detailed records of calls and customer interactions.
• Report on customer feedback and purchase trends.
• Regularly communicate with our team via Slack to discuss updates, strategies, and operational issues.