Customer Service Specialist  
Amna Manufacturing Co LTD   More jobs from this company

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Job Title:   Customer Service Specialist
Category:   Client Services
Total Positions:   2
Job Location:   Lahore
Gender:   Female
Age:   20 to 35 years
Minimum Education:   Bachelors
Career Level:   Entry Level
Minimum Experience:   1 Year
Salary Range:   PKR 30,000 to 40,000 per Month
Apply By:   May 15, 2024
Job Description:

We\'re on the lookout for individuals to fill the roles of Customer Service Representative and Data Entry Executive. If you\'re passionate about delivering customer service and have a keen eye for data accuracy, we want you on our team!

What\'s in it for you?

Starting Salary: 30,000-40,000 PKR/month (Negotiable after Probation)

Full-Time Job: Timing 9:00 AM - 6:00 PM

We are seeking a detail-oriented and customer-focused individual to join our team as a Customer Service & Data Entry Specialist. In this role, you will be responsible for providing excellent customer service while accurately inputting and managing data in our systems.

Key Responsibilities:

  • Respond promptly and courteously to customer inquiries via phone, email, and chat, resolving issues and providing assistance as needed.
  • Accurately input customer information, orders, and other data into our database or CRM system.
  • Perform regular data entry tasks with a high level of accuracy and efficiency.
  • Maintain confidentiality and security of customer data at all times.
  • Collaborate with other team members to ensure a seamless customer experience.
  • Identify opportunities for process improvements to enhance efficiency and customer satisfaction.

Qualifications and Skills:

  • Proven experience in customer service and data entry roles.
  • Excellent communication skills, both verbal and written.
  • Strong attention to detail and accuracy in data entry.
  • Proficiency in using computer software and databases.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Empathetic and patient demeanor when interacting with customers.
  • Fluency in Urdu & English.

Company Information
Company Name:  Amna Manufacturing Co LTD
Company Description:

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