Customer Service Representative  
Aeon & Trisl Real Estate   More jobs from this company

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Job Title:   Customer Service Representative
Category:   Client Services
Total Positions:   5
Job Location:   Karachi
Gender:   Female
Minimum Education:   Bachelors
Degree Title:   Bachelor’s degree (any discipline)
Career Level:   Experienced Professional
Minimum Experience:   2 Years
Salary Range:   PKR 40,000 to 60,000 per Month
Apply By:   Aug 12, 2025
     
     
 
Job Description:

We are seeking a highly motivated and adaptable Customer Service Representative to manage client communication across multiple channels. You’ll be the first point of contact for our clients reflecting our brand’s commitment to high-quality service. This role is ideal for individuals who thrive in fast-paced environments, can manage a high volume of calls, and take ownership of delivering exceptional client experiences.

Key Responsibilities


  1. Professionally manage a high volume of inbound and outbound calls
  2. Understand client needs and provide accurate, timely information
  3. Adapt scripts to suit customer tone, queries, and individual preferences
  4. Maintain CRM records and follow up on active leads
  5. Apply a consultative and empathetic approach in client conversations
  6. Support lead generation and assist with internal coordination
  7. Ensure smooth communication flow between clients and relevant departments



 What We’re Looking For



  1. Bachelor’s degree (any discipline)
  2. Previous experience in customer service, call centres, or sales support roles preferred
  3. Fluent in English; bilingual candidates are encouraged to apply
  4. Ability to confidently manage inbound and outbound calls
  5. Familiarity with CRM tools and customer documentation practices
  6. Excellent verbal communication, listening, and problem-solving skills
  7. Comfortable following scripts while adapting tone as needed
  8. Eagerness to learn, confidence in communication, and professional presentation
  9. Quick learner with strong attention to detail and a customer-focused attitude
  10. Must be able to commute independently to our Clifton office



Compensation & Benefits


Competitive salary: PKR 40,000 – 65,000 (based on experience, skillset, and ability to handle tasks effectively)


Performance-Based Incentives: Awarded based on quality of client communication, lead accuracy, and contribution to successful sales conversions


Annual Performance Bonuses


Opportunities for advancement into client relations, sales, or coordination roles


Learn from experienced teams with exposure to both local and international property markets


Supportive Team Environment & Recognition Culture


Additional Details 


  • This is a full-time, on-site role based in Clifton, Karachi
  • Pick and drop service is not provided, applicants must commute independently.

Company Information
 
Company Name:  Aeon & Trisl Real Estate
Company Description:
Aeon & Trisl Real Estate.

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