Job Title: |
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Assistant Manager - Services |
Total Positions: |
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1 |
Job Location: |
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Islamabad |
Gender: |
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No Preference |
Age: |
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27 to years |
Minimum Education: |
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Bachelors |
Degree Title: |
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Bachelor’s degree in Mechanical, Electrical Engineering, or a related field. |
Career Level: |
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Experienced Professional |
Minimum Experience: |
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3 Years |
Apply By: |
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Aug 17, 2025 |
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Job Description: |
Iman Group is seeking a dynamic and proactive Assistant Manager – Services to join our After Sales Department. The ideal candidate will be responsible for ensuring high-quality customer service and support, managing service operations, handling technical issues, and maintaining strong relationships with clients.
Key Responsibilities
Supervise and coordinate after-sales service operations.
Handle customer complaints and provide prompt technical solutions.
Monitor service performance and implement improvements where necessary.
Coordinate with technical teams to ensure timely problem resolution.
Maintain strong client relationships and ensure customer satisfaction.
Prepare service reports and performance dashboards.
Ensure compliance with company policies and safety standards.
Support team training and development initiatives.
Requirements
Bachelor’s degree in Mechanical, Electrical Engineering, or a related field.
3 to 5 years of relevant experience in after-sales or customer service (preferably in automotive, engineering, or manufacturing sector).
Strong problem-solving and communication skills.
Ability to manage teams and multitask effectively.
Proficient in MS Office and reporting tools.
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Company Information |
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Company Name: Iman Group Company Description: pIman Group/p
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